Frequently asked

How long is delivery?

Royal Mail 2nd Class is a 3-5 day service and 1st class is 1-2 days. Please allow for network delays.

I received the wrong charm, what can I do?

Please contact us and so we can arrange for an exchange.

Do you ship Internationally?

Sorry but at this time we do not ship outside of the UK.

Can I pay with Paypal?

Yes we support Paypal payments.

Where are you based?

We are located in the United Kingdom.

Is your website secure?

Yes, we use the latest SSL encryption technology to secure all transactions. No payment information is stored.

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